Business Development Specialist

Job Description

· Type: Full Time

· Dept: Customer Service

· Location: Scholfield Honda East

· Pay: From $10.00 per hour

Position Summary

· Handle calls from customers efficiently and politely, referring the calls appropriately, assisting in generating and promoting customer enthusiasm.

· Are called on to do a variety of tasks and are flexible and willing in each new situation.

· Within a dealership, are able to complete paperwork and the appropriate filing of documents, forms, and reports in a timely manner.

· Are detail-oriented and capable of prioritizing their work, helping each other, and working independently.

· Must be able to cooperate across departmental lines within the dealership, manage conflict, and resolve differences in the interest of efficient work flow.

· Process invoices, update inventory records and budget information, handle the mail, and maintain dealership records in accounting, sales, service, and team areas.

· Work with computers, typewriters, adding machines, and other equipment and maintain that equipment, along with the required supplies.

· Assist in matching the transportation needs of customers through constant follow-up via phone survey, email or mail.

· Communicate with the client base and department managers to benefit the satisfaction of the customers and facilitate further vehicle sales and service business.

· Responsible for the database of customers new and old.

· Constant communication with the sales managers and their sales teams to assure accurate and timely information is being logged into the system.

· Assist in follow-up with prospective customers and appointments to close as many vehicle sales as possible.

· Responsible for customer phone satisfaction survey and supplying the results to management

· Responsible for database marketing for sales and service.

Qualifications

· Self-motivated, goal-oriented and enthusiastic presence

· Professional appearance and work ethic

· Excellent customer service skills (Enjoys working with people)

· All potential employees must pass pre-employment testing including a background check and drug screen and MVR check

Apply in person 7017 E Kellogg 

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